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DevOpsBY THE HOUR
Managed DevOps

We run your infrastructure, so you can run your business.

Managed DevOps means ongoing ownership: we monitor, maintain, troubleshoot and improve your infrastructure every month, as your external DevOps team.

Ongoing operations

What managed DevOps includes.

Work is organized around a predictable operating rhythm. The exact cadence and coverage are defined in your engagement agreement.

Continuously

  • Infrastructure and application monitoring
  • Alert review and triage
  • Deployment support for your team
  • Production issue troubleshooting

Regularly

  • Patch and update management
  • Backup verification
  • Pipeline health and maintenance
  • Resource and cost review

Monthly

  • Infrastructure health report
  • Security posture review
  • Capacity and cost recommendations
  • Improvement roadmap update
Clear responsibilities

Who owns what.

Clear ownership is what separates a managed service from ad-hoc help. Every engagement documents it up front.

We own

  • Cloud infrastructure and Infrastructure as Code
  • CI/CD pipelines and deployment process
  • Monitoring, logging and alerting
  • Server hardening, patching and access control
  • Backups and disaster recovery
  • Infrastructure documentation and runbooks

You stay in control of

  • Product direction and application code
  • Release decisions and priorities
  • Approving infrastructure changes and budgets
  • Access to the accounts we manage, on your terms
Incident handling

When something breaks, there's a process.

Response times and coverage hours depend on your engagement agreement.

  1. Detect

    Alerts from monitoring, uptime checks or your team flag an issue.

  2. Triage

    We assess impact and urgency and keep you informed.

  3. Resolve

    We investigate root cause and restore service.

  4. Review

    A short write-up with what happened and how we prevent it.

Monthly reporting

Always know the state of your infrastructure.

Every month you receive an infrastructure health report, written for both engineers and founders.

infrastructure-health-report.pdf
  • 01Availability and incidents during the month
  • 02Deployments and infrastructure changes made
  • 03Security updates, patches and findings
  • 04Backup status and restore tests
  • 05Cloud cost trends and savings opportunities
  • 06Risks and recommended next steps
Engagement models

Pick the level of ownership you need.

For early-stage startups

StarterFlexible Hours

A small block of DevOps hours each month: reliable foundations and an expert on call, for teams just getting into production.

Let's Discuss Your Requirements

Hourly package tailored after a free consultation

  • Basic cloud infrastructure management
  • CI/CD pipeline maintenance
  • Server monitoring
  • Security updates
  • Monthly infrastructure report
Discuss the Starter model

For growing companies

Recommended

GrowthMonthly Hour Bank

A committed monthly hour bank: we take ownership of your infrastructure, pipelines, monitoring and security as you scale.

Let's Discuss Your Requirements

Hourly package tailored after a free consultation

  • Everything in Starter
  • Complete CI/CD management
  • Cloud infrastructure management
  • Monitoring and alerting
  • Security hardening
  • Backup and disaster recovery
  • Cost optimization
  • Priority support
Discuss the Growth model

For deeper operational support

DedicatedReserved Engineering Hours

Reserved engineering hours every week and a customized SLA, for businesses that need an extension of their team.

Let's Discuss Your Requirements

Hourly package tailored after a free consultation

  • Everything in Growth
  • Dedicated DevOps engineering hours
  • Kubernetes management
  • Advanced DevSecOps
  • Infrastructure automation
  • Production incident support
  • Architecture improvements
  • Customized SLA
Discuss the Dedicated model

You pay only for the hours you use, tracked transparently and reported every month. The number of hours, response times, SLAs and coverage windows are defined in your engagement agreement. Every engagement starts with a free consultation, so the hours fit your infrastructure, not a generic package.

Focus on your product. We'll take care of the infrastructure.

Book a free DevOps consultation. We'll review your current setup, highlight the biggest risks and quick wins, and recommend the right engagement model, with no obligation.